Refund policy
GENERAL RETURN POLICY:
This return policy applies to all items purchased from Knifewear. We want you to be happy, so if you are outside of the general return policy, please contact us directly.
Products must be returned within 90 days and with payment receipt, original packaging (undamaged), unused and in perfect condition. If knives show any sign of use, sharpening, honing, etc they will not be accepted for return or exchange. If the original packaging is not in a re-saleable condition the item will not be accepted for return or exchange.
For all Canadian or US online returns please go to: knifewearinc.returnscenter.com
All items returned to Knifewear Inc are done so at the buyer's expense. The items must be properly packaged to prevent damage and fully insured. Please notify us of the tracking number so we can follow the progress of the parcel. Funds will not be reimbursed until we receive the products and are happy with the condition. The refund will be the amount paid less the shipping/handling fees (our actual shipping cost for those orders where shipping was included for free), PayPal fees, restocking fee and any other incurred costs.
When sending parcels to us across an international border it is your responsibility to state that the item is either being returned or temporarily imported for repair. Failure to do so may result in import tariffs and/or brokerage fees.
Items found to be damaged or used will not be accepted or credited for return or exchange.
Breakage or Discrepancies in Shipments
If there are any problems with your order, please notify us within 48 hours of receipt. Knifewear Inc. will not be responsible for any claims made after 48 hours. For breakage resulting from carrier transit, please keep the entirety of original item(s) as well as all packaging and packing materials for future inspection by the carrier.
Limited Guarantee
We want all of our customers to be very pleased with their purchase. Therefore, all of our products are carefully inspected prior to shipping and packaged appropriately to prevent damage in shipping. If you find you have any problems with your order upon receipt, please contact customer service at hello@knifewear.com within 48 hours.
Disclaimer of Warranty
Knifewear Inc makes no representations or warranties of any kind, either expressed or implied, including, without limitation, warranties or conditions of title, or implied warranties of merchantability or fitness for a particular purpose, or non-infringement. Knifewear Inc is not responsible for printing or typographical errors. Pricing and availability are subject to change without notice.