Normally, sharpening stones should be flattened every time you hone your razor. If you use a harder stone you can get away with truing them less often, but they still build up steel which can clog the grit of the stone and stop it from working properly. Nagura stones are a smoother stone that work like a pencil eraser, removing the built up steel and smoothing the stone's surface. They're also great to smooth your stone after using a rough atoma diamond plate to flatten your stones, but a nagura should never be used in place of a truing stone.
Can I pick up my order Curbside / At the store? Absolutely, as long as all the items you are looking for are in stock at the location you want to pickup from, you'll be able to select that at the checkout. If one or more items aren't at your preferred location we are happy to ship it to you.