Knifewear is Open for Curbside Pickup and Sharpening

May 13, 2020 2 min read 0 Comments

Knifewear is Open for Curbside Pickup and Sharpening

We are happy to announce that all Knifewear stores are open for curbside pickup and curbside sharpening. Our retail stores will re-open to the public in a controlled manner, when we have deemed it safe for both our customers and staff. Our current goal is June 8.


If you would like to shop with us or get your knives sharpened, we will do everything in our ability to accommodate. We have operators standing by on our help-desk from 9am-9pm MST every day, so message us on our website or email us athello@knifewear.com and we’ll help you find the perfect item.


Curbside Orders 

All orders made at Knifewear.com can be picked up curbside, if the items are in stock in your local store. If you are placing an order for curbside pickup, please do the following:

  • Select curbside pickup for your city at checkout. If the option is not available, those items cannot be picked-up via curbside.
  • After placing your order, please allow 24-48 hours for the local store to contact you to arrange pickup.
  • Once you have been contacted, you can swing by the store at the available times to pick up your order.

Don’t forget, we also have free shipping over $50 within Calgary, Edmonton, Ottawa, and Vancouver. We offer free shipping over $200 to the rest of North America. Please expect a few days for the order to ship as we are experiencing high order volumes, and understand that shipping companies are experiencing delays at the moment, due to a huge increase in shipments. 


Curbside Sharpening

We are accepting curbside sharpening in Calgary, Edmonton, Ottawa and Vancouver. Here are the dropoff times it is available for each city:

  • Calgary - Mon/Wed/Fri/Sunday: 12am-3pm
  • Edmonton -  Monday-Saturday: 10am-5pm
  • Ottawa - Mon-Fri/Sun: 10am-4pm
  • Vancouver - Mon/Wed/Fri - 11am-3pm

You can arrange drop-off with our Curbside Sharpening Service, or follow these instructions:

  • Please thoroughly clean your knives, and bring them in blade guards/ protectors. Please do not wrap them in materials that cannot be sanitized. Include a note that includes your name, email and phone number.
  • Drop them off at the appropriate time. 
  • We’ll sharpen them in 48-72 hours, email you an invoice, and arrange a pickup time.

Mail-in Sharpening

If you’d prefer to mail in your knives, you can follow the steps to do so here:

https://knifewear.com/products/knife-sharpening-mail-in-service

Re-opening Plans

We’ve received a ton of messages from folks hoping we will re-open soon. Thank you, it makes our heart swell! Your support keeps us going.

While we hope to re-open in early June, we will do so only when we can without risking the safety of our customers and staff. We are monitoring the current situation and building a plan to respond safely and responsibly. When we re-open, mask-wearing will be mandatory for all people entering the shop, including staff. 

Thank you for your continued support, and we hope to see you soon!

Nathan Gareau
Nathan Gareau

A famed cocktologist and axe man. Ask him about his world-famous Three Cherry Manhattan. Nathan also sits on the board of the Inglewood BIA and does his part to drive the neighbourhood forward. In his spare time Nathan can be found sharpening his axe, sabreing Champagne, or completing the fastest straight-razor shave around. He doesn't slur his words, he speaks in cursive.


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