At Knifewear, we take our sharpening seriously! However, if you find yourself too far away to bring your knives in personally, simply ship them to us instead.
Send your knives to the following address:
2983 Pandosy Street
Kelowna, BC V1Y 1W1
IMPORTANT FOR NON-CANADIAN CUSTOMERS: The package/invoice should have the export value and have a note: CANADIAN GOODS RETURNED. Then it will be able to processed without payment of duty & tax.
Immediately send an email to email@example.com with your name, email, phone number, what knives are being sent, and the date you’ve sent your package so we know what and when to expect your package.
Upon receiving your knives, we will contact you to confirm their arrival and arrange payment for sharpening and return shipping. We accept all major credit cards as well as Paypal transactions.
|Paring and Petty knives||$6.00|
|Japanese paring/petty knives||$10.00|
|Larger western knives||$10.00|
|Larger Japanese knives||$15.00|
We will use an equivalent shipping method to return your knives that you used to send them to us. That way, you can expect to pay the same as your original shipping costs. If you would like your items shipped in any other way call to discuss arrangements. Our toll free number is 1-888-669-6168
Even though they need sharpening, your knives will still be able to slice through poor packaging, hurting shipping personnel, and possibly damaging your blades. In order to prevent that we have some important knife packaging instructions.
Pack your knife securely inside a box, the original packaging is perfect. Make sure to include your contact info in the box so we don’t mix up your knives with someone else’s. Use newspaper or bubble-wrap to hold the knife in place. Close the box and shake it, if you don’t hear any movement, you’ve done a good job!
Tightly wrap the box in paper. Here in the shop we use butcher paper.
Clearly label the package, and take care to tape the tearable edges with packing tape.
Now you’re all set! Head on down to the post office and send us your knives.
*Remember to send an email to firstname.lastname@example.org with your name, email, phone number, what knives are being sent, and the date you’ve sent your package.
Thanks again for your business!